User Agreement | English Dimensions

English Dimensions User Agreement

This website is operated by English Dimensions. Throughout the website, the terms “we”, “us” and “our” refer to English Dimensions. English Dimensions offers this website and services (“Services”) available from this website to you, the user, conditioned upon your acceptance of all terms of service (“Terms of Service”) stated here.

By visiting our website and using our free or paid Services, you engage in our Services and agree to be bound by the following Terms of Service, including those additional terms of service and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including without limitation users who are browsers, subscribers and customers.

Please read these Terms of Service carefully. By accessing, then using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the Terms of Service, then you may not continue to use our Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any updates to the payment system (WooCommerce shopping cart/PayPal payment gateway) shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – SHOPPING CART/PAYMENT GATEWAY TERMS:

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.

You may not use our Services for any illegal or unauthorized purpose or for violating any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms of Service will result in an immediate termination of the Services.

SECTION 2 – GENERAL CONDITIONS:

We reserve the right to refuse the Services to anyone for any reason at any time.

You understand that your content (not including payment information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment information (such as credit cards) is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services or any contact on the website through which the Services are provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION:

We are not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is at your own risk.

This website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on this website. You agree that it is your responsibility to monitor changes to this website.

SECTION 4 – MODIFICATIONS TO THE SERVICES AND PRICES:

Prices for our Services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Services (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Services.

SECTION 5 – SERVICES (If Applicable):

Certain Services may be available exclusively online through the website. These Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We reserve the right, but are not obligated, to limit the sales of our Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Services that we offer. All descriptions and/or pricing of Services are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any Services at any time. Any offer for any Services made on this website is void where prohibited.

We do not warrant that the quality of any Services or information purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION:

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per/person or per/order. These restrictions may include orders placed by or under the same customer account and/or the same payment information (such as credit cards). In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate billing and account information for all orders made through our payment system.

For more details, please review our Refund Policy.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS:

We may provide you with access to optional third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of such tools offered through the website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which optional third-party tools are provided by the relevant provider(s).

We may also, in the future, offer new services through the website. Such new services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS:

Certain content and services available via our Services may include materials from third-parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER FEEDBACK AND OTHER SUBMISSIONS:

If, at our request, you send certain specific submissions, or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, by email or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any content that you forward to us. We are and shall be under no obligation: (1) to maintain any information in confidence; (2) to pay compensation for any information; or (3) to respond to any feedback and other submissions. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any submission.

SECTION 10 – PERSONAL INFORMATION:

Your submission of personal information through our payment system is governed by our Privacy Policy. To view our Privacy Policy, go here

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS:

Occasionally there may be information on our website or in the Services that contains errors, inaccuracies and/or omissions that may relate to service descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Services or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Services or on any related website, should be taken to indicate that all information in the Services or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES:

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to spam, phish, pharm, pretext, spider, crawl, or scrape; (h) for any obscene or immoral purpose; or (i) to interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:

We do not guarantee, represent or warrant that your use of the Services will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.

You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Services is at your sole risk. The service delivered to you through the Services are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall English Dimensions, our directors, officers, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services, or for any other claim related in any way to your use of the Services, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content posted, transmitted, or otherwise made available via the Services, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION:

You agree to indemnify, defend and hold harmless English Dimensions, our directors, officers, affiliates, agents, contractors, interns, suppliers, service providers or licensors, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY:

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION:

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using this website.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for any amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT:

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or in respect to the Services constitutes the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – CHANGES TO TERMS OF SERVICE:

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to this website. It is your responsibility to check this website periodically for changes. Your continued use of or access to this website or the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 19 – CONTACT INFORMATION:

Questions about the Terms of Service should be sent to us at info@englishdimensions.com

REFUND POLICY:

After you have ordered through PayPal (our payment gateway), then you can get a 180 day refund with no reason.

To initiate a refund within 180 days after ordering, you can make a request in an email sent to us at info@englishdimensions.com and make sure to supply us with the receipt of payment that you received from PayPal. Within 24 hours after your refund request is received, you will get a full refund on the Services you ordered if you had yet to use the Services. If you did use some of the Services, then you will receive a partial refund on the remainder of the Services that you didn’t use, but do keep in mind that you can transfer any of the Services you didn’t use to the appropriate person.

LATE OR MISSING REFUNDS (If Applicable):

If you haven’t received a refund yet, first check the account you used to make the payment and then contact PayPal, as there is often some processing time before your refund is officially posted.

If you’ve done all of this and have yet to receive your refund, please contact us at info@englishdimensions.com

"We have been taking group company English classes with Francisca for 6 months and are extremely happy with her and the results. She plans every lesson for exactly what we need and comes prepared with great topics to discuss about for our working lives."

"I have been taking classes with Francisca for over a year, mainly to work on my writing skills for university, practice speaking and prepare for my future work. I am very happy with her course, especially that she is so flexible and adapts the lessons to meet my changing requirements."

"Fran’s business English course is specially designed for my personal needs and I am progressing quickly. I enjoy my classes with her and now I have more confidence in speaking English at work. Francisca is a very friendly and enthusiastic teacher. I can really recommend her!"

"Fran is a very friendly and patient teacher. She makes all of the powerpoints especially for what I need in my job and speaking to her is very comfortable. She helps me with any work topics, and I always look forward to her lessons. I recommend her to anyone who wants to enjoy their classes and improve their English."

"My newly acquired English skills with Fran help me a lot. I have become more confident in using the language and I can now understand different accents better. She is a great English teacher who listens to each individual student and there is a good atmosphere in the class. The whole thing makes learning with her very enjoyable."

"In the last couple of months Fran helps me a lot to improve my English. I already took English lessons by several teachers, but nobody pushed me to the next level in such a short time before. Thank you very much for that. I'm already excited for the next lesson."

"This course has been extremely helpful for me. I have learnt how to communicate and network better in my personal and business life, and my email writing skills have also improved. This course is very valuable to anyone who wants to be even more professional at work."

"If you are looking for an individualistic approach to your lessons, you are definitely in the right place with her. She is every time well prepared. I highly recommend Francisca as a teacher."

"Fran is a friendly and an easy-going person, nice to deal with, she is flexible and responds to the needs and wishes of the participants. We speak about different topics in our course, and it is never boring in her lessons, we really have fun."

"Francisca has really helped me a lot in my job. I went from b1 to b2 level pretty quickly, and that's amazing. The presentations look great and the lessons are practical and match what I need at work."

"I’m moving to England soon for my second university degree and my teacher really helps me to improve my confidence and skills in speaking and giving presentations. She also guided me to improve my writing skills. I am very happy with her teaching and she has even became like a friend to me."

"Francisca is so great! We discussed my goals and she designed a plan which is good for me. I have learnt so many new words in English that makes it better for me to talk to our clients. We have even started to prepare for the IELTS speaking exam, so that I can work abroad some day too."

"In the two years that I have known her, my English has improved so much that I am no longer nervous to answer the phone or write important emails in English. Me being more comfortable, also makes my clients feel more comfortable! Which is great for building relationships and coming across as more professional."

"The teacher is well prepared for my classes and knows what I want to improve in my English. It was a very fluent class and I wasn’t bored! She helped me to pass an English exam which I needed to do for my masters degree. Thank you so much!"

"Francisca is super-friendly and competent English teacher. She supported me and guided me in the preparation for the IELTS and worked on my weaknesses. I definitely enjoyed our lessons and would recommend her for anyone looking to improve the language and work abroad."

"From taking classes with Fran, I now feel more comfortable in international business situations, got a promotion and have more professional connections from other countries. This is very important for me, as I work in the sales department of an international company in Germany and am in direct contact with clients. Francisca isn’t just a teacher; she's a career catalyst!"

"Francisca is a great and experienced teacher who was always responsive to my needs and questions, so I always felt comfortable learning with her. She prepared me well for getting into and doing my Master’s degree in English, and continued to support me in my writing skills while I was studying in Amsterdam."

"Teacher is a very patient and enthusiastic, she knows what I need, can be very flexible to meet the requirements of design for me. The lessons are very relaxing and happy. She helps me with anything that I need. Thanks a lot!"

"I found Francisca at English Dimensions, and I am so glad! She is very professional and reliable, but relaxed and focused on my language skills. She is open for any topic of conversation and is easy to understand. As a result of training with her, I feel much more confident when using English in my professional and private life."

"It is a great learning time! We practice conversation and for TOEIC speaking test and she give great advice in sentences and pronunciation. This exam is very important for my future and jobs, thank you so much teacher. You really helped me a lot with the TOEIC exam."

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